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Armed response is a security service where trained, armed officers drive to your property when your alarm or panic button is activated. Monitor Net’s control room receives the signal and sends the closest response vehicle to your home or business.
Monitor Net has protected homes and businesses in Centurion since 1995 and runs Centurion’s largest armed response fleet. The vehicles we added in 2025 cover main routes such as Lenchen Avenue and the N14 near Lyttelton.
Our officers respond at homes and businesses alike, and the control room sends backup when an incident needs more than one vehicle.
Every armed response call runs through the same five steps, from the first signal to the officer at your gate.
Our response teams consist of:
Our officers respond to:
Our armed response service extends protection to homes, offices, retail shops, and commercial properties. We understand that different locations face unique threats, and our officers are trained to assess each situation and respond appropriately.
Monitor Net is based on Tobie Street in Hennopspark, Centurion, with response vehicles positioned across each service area.
| Area | Suburbs covered | Local support |
|---|---|---|
| Centurion | Wierdapark, Eldoraigne, Rooihuiskraal, Lyttelton, Hennopspark, Valhalla | Centurion’s largest fleet of response vehicles |
| Brits | Brits and surrounding areas | Brits reaction units |
| Pretoria | Pretoria and surrounding areas | 24/7 control room with armed response |
Monitor Net’s armed response integrates with our smart security technology to provide enhanced protection. Our MN Autonetics App allows you to track response progress and communicate directly with our team during incidents.
Real-time incident updates sent to your phone
Officer arrival notifications so you know help has arrived
GPS tracking of response vehicles for transparency
Direct communication with control room during emergencies
Every security alert is routed to our sophisticated 24/7 command centre, where dedicated professional teams evaluate and initiate immediate action. With an extensive network of verified rapid response units across the region, we ensure that potential threats are identified and mitigated before they can impact your safety.
Our integrated remote monitoring solutions provide a proactive layer of security that supports:
Monitor Net sells armed response as part of a monthly package with alarm monitoring, on a minimum contract period. A standard link-up connects your existing alarm to our control room, and any extra equipment is quoted separately.
Your quote is based on the size of the property and the equipment it needs. New sign-ups on a 12-month contract also get an Olarm MAX communicator free, subject to terms.
When criminal activity threatens your safety, Monitor Net’s armed response provides the professional intervention needed to protect your loved ones and property. Our officers are proud to serve communities across South Africa, offering reliable security services that businesses and families can depend on.
Armed response is a service where armed, PSIRA registered officers go to your property when your alarm or panic button is activated. The control room receives the signal and sends the nearest vehicle to check the premises and deal with any threat.
Arrival time comes down to distance, so it is shortest when a response vehicle is already near your street as the signal comes in. Monitor Net has Centurion’s largest armed response fleet and keeps a low number of clients per vehicle, which puts an officer closer to you.
The signal reaches our control room, where an operator reviews it. The operator then dispatches the closest armed response vehicle to check your property. You get progress updates in the MN Autonetics App.
Alarm monitoring is the control room watching your alarm system and acting on each signal. Armed response is the officer and vehicle sent to your property. Monitor Net provides both, so one team handles your signal from the first alert to the site check.
Start with the number of response vehicles a company runs in your suburb, because distance decides arrival time. Then check PSIRA registration and ask whether the company runs its own control room.
