Although it is mentioned in our APP portfolio on our website, we have to stress the importance of being the first and so far the only security company in South Africa to successfully launch such an interactive security mobile APP. Taking line honours is important to us which simply indicate our dedication in seeking out new technologies and implementing those that assist our local community but more importantly keep our customers and their properties protected in the most economical and efficient manner possible.
In essence our mobile APP is divided into two sections, an "Open APP" which is a free download available from Google stores which is aimed at the local community and the second "Secure APP" dedicated to our clients with an abundance of added features.
"Open APP" description (community)
Starting with the "Open APP", this "APP" allows anyone to be informed of Look-outs, Crime Stats, Security News, Safety Tips and even allows for reporting Suspicious Events which is screened by Monitor Net before placing such information on the "Look-out" icon. Further to this, a Medical Assistance icon is also provide which allows a user to electronically request immediate EMS by simply tick boxing 3 (three) simple questions.
"Secure APP" description (clients only)
Dedicated to Monitor Net only clients, this "APP" further to the "Open APP" facilities, has incredible advance and added value as clients can electronically request account, call centre, armed response queries or request a manager assistance and even schedule technical call-outs, all with reference numbers and an escalation process should an electronic request not be reacted on within a pre-set time limit.
Further main features included in this "Secure APP";
- A cellphone Panic button which immediately alerts the Call Centre of your distress and your location which position is updated every 60 seconds.
- Receiving all alarm and status signals as well as own monitoring products alerts with individual pre-set sounds,
- Have complete control over your alarm system with the ability to view alarm status and perform normal keypad functions as to arm, disarm, bypass and reset your alarm system remotely,
- Switching on/off your outside lights,
- and more
Tutorial to be Launched by 1st week in August